During "Saudi Customer Experience Awards 2025"
The Saudi EXIM Bank was awarded two prizes during the Saudi Customer Experience Awards 2025 ceremony, held in Riyadh. This recognition highlights the bank's strategic approach towards providing outstanding customer experience in both the commercial and financial sectors.
The bank received the "Gold Award" for Best Customer Experience Strategy, and the "Bronze Award" for Best Experience for Business Customers – Strategic Approach-. Mr. Rami Al-Najjar, General Director of Strategy at Saudi EXIM, received the awards in the presence of numerous experts, leaders, and executives in the field of customer experience. The event also included representatives of participating entities from government, financial, corporate, and non-profit sectors.
The two awards reflect the bank's efforts to provide the best possible experience for customers, aligning with the importance of its role and the level of products and services it offers, aimed at empowering the non-oil national economy. The bank seeks to provide credit solutions to increase the flow of non-oil Saudi exports and enhance their competitiveness in international markets. This comes in line with the objectives of Vision 2030 to diversify national economy sources and increase the GDP contribution of non-oil sectors.
Saudi EXIM Bank's client list includes local exporters, international buyers, and both local and international financial institutions. The bank offers a wide range of financial and non-financial products tailored to meet the requirements and needs of customers at every stage of the export process. The bank is committed to regularly measuring customer and beneficiary satisfaction with its services. Additionally, the Saudi Customer Experience Award celebrates excellence among professionals and organizations in the public, private, and non-profit sectors across the Kingdom, aiming to raise awareness of customer experience and adopting best practices and global standards.
