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Quality Policy

Quality Policy

The Saudi Export-Import Bank strives to provide high-quality services that comply with relevant legal and regulatory requirements, with a focus on ensuring the satisfaction of beneficiaries and achieving its vision of enhancing the development of non-oil Saudi exports and increasing their competitiveness in global markets across various sectors. This aligns with the goals and pillars of Saudi Arabia’s Vision 2030, which aims to increase the share of non-oil exports in the non-oil GDP. This will be achieved through the following:

•Implementing the requirements of the Quality Management System standards in accordance with ISO 9001:2015.

•Meeting legal, regulatory, and other applicable requirements.

•Identifying the requirements and expectations of beneficiaries and engaging with stakeholders to ensure their fulfillment.

•Developing the competencies and capabilities of its employees to ensure the effective implementation of the Quality Management System.

•Setting quality objectives for all processes, monitoring them, and establishing a framework for their review.

•Providing communication channels with all stakeholders involved in the Quality Management System as needed.

•Ensuring continuous improvement of the Quality Management System through the development of system objectives and processes. ​